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B2B Business

Updated: Oct 30, 2022

Know what is B2B business ? How it works? types of B2B services?


B2B (business-to-business), a type of electronic commerce (e-commerce), is the exchange of products, services or information between businesses, rather than between businesses and consumers (B2C). A B2B transaction is conducted between two companies, such as wholesalers and online retailers.


“Doing business with the help of B2B (Business' to Business portals/websites) ” it includes listing, selling, Marketing products on B2b portals,


Because B2B customers frequently rely on a company's product for the health of their organization, B2B customer support teams are under additional pressure to respond quickly and resolve first contact issues.


For instance, if Mailchimp is unavailable, a company's marketing department won't be able to contact clients via email. People wouldn't be able to work for the day if they couldn't enter WeWork's offices.


Teams who employee B2B customer service have additional complexity on top of that: In contrast to other businesses where there may be just one point of contact, B2B goods are frequently used by several people on various cross-functional teams.


That makes context and customer knowledge extremely important in the context of B2B customer service. There are also generally more people involved in the buying — and thus the customer service — process.


Markable Solutions’ B2B Marketing Services Include:



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